Operations Coordinator

Job Description

The Operations Coordinator connects customers, field technicians, and leadership. You will manage scheduling, track job progress, support daily operations, and help ensure every project is completed successfully. This role requires strong organization, attention to detail, and excellent communication skills.

What You'll Do

  • Schedule daily jobs and assign them to the appropriate technicians
  • Dispatch crews and monitor progress throughout the dayAdjust schedules when weather or job conditions change
  • Assist with preparing proposals, pricing, and customer communication
  • Update job notes and maintain accurate records in our systems
  • Coordinate updates between sales, field teams, and customers
  • Review customer feedback and support quality control
  • Provide general administrative and operational support

What You'll Bring

  • Experience in customer service, dispatching, coordination, or office operations
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Comfort using scheduling and CRM software
  • Detail-oriented mindset with a focus on accuracy
  • Positive attitude and ability to work well with both customers and teammates
  • Availability for rotating weekend or seasonal coverage when needed

Apply for this role

Complete the application and our People Ops team will reach out within two business days.