Johnny Tsunami Answers The Most Common Exterior Cleaning FAQs

We believe the best customers are informed customers. At Johnny Tsunami, we’re not just here to clean but also to educate our customers. Below you’ll find answers to the most common questions we get from local homeowners and business owners about exterior cleaning, roof care, gutter maintenance, solar panel cleaning, pricing, and seasonal protection in the Pacific Northwest.

“These guides help you make smart decisions, understand service expectations, and know exactly what to expect when you book exterior cleaning with us.”

Helpful Answers. Straightforward Advice

Moss Removal pricing depends on several key variables:

  • Roof condition (severe moss = more labor and chemical application)
  • Treatment area (partial or full roof coverage)
  • Type of roof (metal, composite, tile — all require different approaches)
  • Height, pitch, and overall accessibility

Soft Washing pricing is based on the total surface area cleaned and whether you’re treating siding, driveways, patios, fences, or concrete surfaces. Our process includes a low-pressure application of eco-safe solution, rinse, and optional preventative Moss Control. We’ll inspect your property and help prioritize what services bring the best ROI.

Soft Washing is a low-pressure cleaning method that uses specialized cleaning agents to break down grime, algae, and moss. Pressure washing relies on high-pressure water to blast away dirt — ideal for concrete and hardscapes but not safe for roofs, windows, or siding.

Soft Washing:

  • Safe for shingles, vinyl, stucco, and older surfaces
  • Extends surface lifespan
  • Kills mold, mildew, and algae at the root

Pressure Washing:

  • Best for patios, driveways, brick, and walkways
  • Can damage paint, shingles, and seals if used improperly

At Johnny Tsunami, we assess the material and use the correct technique — not a one-size-fits-all approach.

Absolutely — and in fact, it’s the preferred method. Our biodegradable cleaning solution is designed to kill and remove moss, mold, and mildew without causing harm to your roofing materials, paint, or landscaping. Unlike pressure washing, which can void warranties and strip surfaces, soft washing is gentle and thorough.

Our technicians follow industry best practices, stay OSHA-compliant, and perform a pre-clean walkthrough to ensure everything is protected and prepared.

Timing depends on the scope of work. Here’s a breakdown:

  • Roof Cleaning: 2–3 hours
  • Gutter Cleaning: 1.5–2 hours
  • Full Exterior Cleaning Package: 4–6 hours
  • Multi-building or commercial sites: Full day or scheduled over multiple days

We’ll always give you a rough time estimate before the job starts. Our exterior cleaning crew works efficiently and stays until the job is completed — no rushing, no cutting corners.

Eventually — yes. But our professional treatment significantly delays regrowth. Most roofs stay clean for 12–18 months.

We recommend an annual maintenance plan for moss prevention, gutter flow control, and touch-up treatments. We also provide guidance on trimming overhanging trees, clearing roof valleys, and keeping surfaces dry to slow moss growth.

To help our crew deliver the best experience:

  • Move vehicles out of the driveway or garage
  • Secure pets indoors during service
  • Remove outdoor items like potted plants, cushions, or decorations
  • Close all windows and doors
  • Let us know about any fragile landscaping or recent repairs

We handle setup, protection, and cleanup — you just sit back and enjoy the results.

Unless your roof has structural issues or widespread shingle failure, cleaning is almost always the better first step. Soft washing removes years of buildup, reveals the actual condition underneath, and helps you avoid premature replacement costs.

We’ll inspect and advise you honestly — if it just needs cleaning, we’ll say so. If you need a roofer, we’ll point you to trusted roofing partners.

DIY is possible — but not recommended unless you have the tools, safety training, and time. Risks include:

  • Ladder falls
  • Damaged gutters
  • Incomplete flushing that leaves hidden clogs

Hiring Johnny Tsunami means fast, safe, and thorough gutter service. Plus, we spot small gutter issues before they turn into leaks, rot, or foundation damage

Spring and fall are ideal to clean your roof in the PNW:

  • Spring = remove winter debris, prep for pollen and growth
  • Fall = remove leaves, prep for rain and freezing conditions

We clean year-round, weather permitting. Our team knows how to work safely in wet conditions and can flex around your schedule.

The PNW is a moss paradise:

  • Constant rain and cool temps
  • Tree shade and minimal sun exposure
  • Leaves and needles collecting moisture

Unchecked moss can damage shingles, trap moisture, and lead to leaks. Cleaning it off and applying preventative treatment is the smartest way to protect your roof and gutters from long-term damage.

Here’s what we recommend:

  • Gutters: Twice yearly (Spring and Fall)
  • Siding: Once a year minimum — more if you have trees or algae
  • Solar panels: Every 6–12 months for optimal efficiency

Regular cleaning keeps your home healthy, your curb appeal sharp, and your energy savings intact. We’ll help you build a cleaning schedule that fits your home and goals.

Our customers Reviews

Jill Thonssen profile pictureJill Thonssen
02:01 15 Sep 26
Service was great. Whyatt arrived on time and performed the scheduled work efficiently. Always happy with the service I get from Johnny Tsunami.
Austin Nolder profile pictureAustin Nolder
19:31 14 Sep 26
Whyatt was friendly, professional and very quick with his work. Our gutters were in rough shape and he crushed it!
Valorie Lorino profile pictureValorie Lorino
22:28 10 Sep 26
Had a soft wash yo remove moss but unfortunately my gutter got clogged and the soft wash discolored my paint on my house. Thank god for Wyatt Assistant Manager. He fixed my gutter and someone is coming to correct the paint. He was truthful polite and it was a pleasure to work with him. I recommend him highly!
John Hogl profile pictureJohn Hogl
21:23 10 Sep 26
On a Tuesday morning JOHNNY TSUNAMI responded quickly sending someone to do an onsite quote. I accepted the quote and put $300 down for the work to be done the next day. When the tech showed the next day he said the job would take more work and two people and that they would be back Friday. When asked if they would honor the price quote, he said yes. No word the rest of Wednesday. I called Thursday morning to confirm they would be back Friday and she said yes. Later that day the guy who provided the original quote said it would actually cost about twice the original. I objected and ask that he check with management and get back to me. Hours later I text to find out the verdict on whether they will honor their quote. I get a text back that says I will be refunded my deposit. Failed service and a lost customer. They had the opportunity to make it right and walked away.

Chapter two - Good news: The owner/manager called Thursday afternoon to apologize for the snafu. He offered to complete the job as originally quoted. A week lost, but he states it will be done next week. OK. This is the kind of action good service organizations take - knowing how important reputation is - despite the short term costs to them. I get that things don't always go perfectly and recovery is possible. Stay tuned for chapter three, the critical follow through ...

And chapter three - a tech showed on Saturday to complete the job - ahead of the next week schedule. Michael was an amenable guy and a skilled tech, did a good job and I tipped him some. So despite a time lapse, the work is done. Good save Johnny Tsunami. Thanks.
Janet profile pictureJanet
01:34 09 Sep 26
2 nice young men washed my windows but the cleaning wasn't very good. Streaks and drips were left on my French doors and when I pointed them out, I was told they would dry clear. Obviously I'm gullible and I had to redo the doors and some of the windows myself. The screens upstairs were not put back on. All in all, I should have just cleaned my windows myself and saved the $600.
Joshua Nickerson profile pictureJoshua Nickerson
23:25 02 Sep 26
Vance did an amazing job pressure washing our back patio and walkways. On time, professional, efficient. We've used Johnny Tsunami for years across both exterior cleaning, roof treatment, and holiday lighting, and always been impressed by their work. Highly recommend!
Ruth Larson profile pictureRuth Larson
19:50 02 Sep 26
Vance did a great job!
Dwayne Alexander profile pictureDwayne Alexander
19:08 31 Aug 26
Five star service... Floor looks amazing
ethan mansfield profile pictureethan mansfield
07:18 30 Aug 26
For a company whose business is built on cleaning, they sure leave a lot of trash all over our beautiful county. The most egregious I have seen is in Chico area, where they placed around 50 illegal advertising signs in less than a one mile stretch of road. Absolutely abhorrent behavior for a local business, showing they clearly don’t care about their community.
WeWa Peeps profile pictureWeWa Peeps
21:31 27 Aug 26
The tech Wyatt was friendly and efficient. I appreciated the speed that he got my roof and gutters cleaned. We've used Johnny Tsunami in the last and will continue to use them.
Yung Shmickey profile pictureYung Shmickey
22:45 26 Aug 26
Michael is the freakin man! Came all the way out to Marrowstone Island and handled the job professionally and efficiently. Would definitely recommend you ask for Michael, not everyone is as good as he is.
Steven Olson profile pictureSteven Olson
20:03 26 Aug 26
Six years ago good job. This year the techs were untrained, absolutely no communication from the office, and they destroyed the ridgecap. Basically I was charged $3200.00 for nothing and I now have a $1700+ repair bill. 👎👎👎👎👎 instead of stars.

Let’s Get Your Home Sparkling Again

It’s time to say goodbye to dirt and moss and hello to a cleaner, brighter home! From roof cleaning to pressure washing, we’re here to help.