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Johnny Tsunami Answers The Most Common Exterior Cleaning FAQs

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We believe the best customers are informed customers. At Johnny Tsunami, we’re not just here to clean but also to educate our customers. Below you’ll find answers to the most common questions we get from local homeowners and business owners about exterior cleaning, roof care, gutter maintenance, solar panel cleaning, pricing, and seasonal protection in the Pacific Northwest.

“These guides help you make smart decisions, understand service expectations, and know exactly what to expect when you book exterior cleaning with us.”

Helpful Answers. Straightforward Advice

Moss Removal pricing depends on several key variables:

  • Roof condition (severe moss = more labor and chemical application)
  • Treatment area (partial or full roof coverage)
  • Type of roof (metal, composite, tile — all require different approaches)
  • Height, pitch, and overall accessibility

Soft Washing pricing is based on the total surface area cleaned and whether you’re treating siding, driveways, patios, fences, or concrete surfaces. Our process includes a low-pressure application of eco-safe solution, rinse, and optional preventative Moss Control. We’ll inspect your property and help prioritize what services bring the best ROI.

Soft Washing is a low-pressure cleaning method that uses specialized cleaning agents to break down grime, algae, and moss. Pressure washing relies on high-pressure water to blast away dirt — ideal for concrete and hardscapes but not safe for roofs, windows, or siding.

Soft Washing:

  • Safe for shingles, vinyl, stucco, and older surfaces
  • Extends surface lifespan
  • Kills mold, mildew, and algae at the root

Pressure Washing:

  • Best for patios, driveways, brick, and walkways
  • Can damage paint, shingles, and seals if used improperly

At Johnny Tsunami, we assess the material and use the correct technique — not a one-size-fits-all approach.

Absolutely — and in fact, it’s the preferred method. Our biodegradable cleaning solution is designed to kill and remove moss, mold, and mildew without causing harm to your roofing materials, paint, or landscaping. Unlike pressure washing, which can void warranties and strip surfaces, soft washing is gentle and thorough.

Our technicians follow industry best practices, stay OSHA-compliant, and perform a pre-clean walkthrough to ensure everything is protected and prepared.

Timing depends on the scope of work. Here’s a breakdown:

  • Roof Cleaning: 2–3 hours
  • Gutter Cleaning: 1.5–2 hours
  • Full Exterior Cleaning Package: 4–6 hours
  • Multi-building or commercial sites: Full day or scheduled over multiple days

We’ll always give you a rough time estimate before the job starts. Our exterior cleaning crew works efficiently and stays until the job is completed — no rushing, no cutting corners.

Eventually — yes. But our professional treatment significantly delays regrowth. Most roofs stay clean for 12–18 months.

We recommend an annual maintenance plan for moss prevention, gutter flow control, and touch-up treatments. We also provide guidance on trimming overhanging trees, clearing roof valleys, and keeping surfaces dry to slow moss growth.

To help our crew deliver the best experience:

  • Move vehicles out of the driveway or garage
  • Secure pets indoors during service
  • Remove outdoor items like potted plants, cushions, or decorations
  • Close all windows and doors
  • Let us know about any fragile landscaping or recent repairs

We handle setup, protection, and cleanup — you just sit back and enjoy the results.

Unless your roof has structural issues or widespread shingle failure, cleaning is almost always the better first step. Soft washing removes years of buildup, reveals the actual condition underneath, and helps you avoid premature replacement costs.

We’ll inspect and advise you honestly — if it just needs cleaning, we’ll say so. If you need a roofer, we’ll point you to trusted roofing partners.

DIY is possible — but not recommended unless you have the tools, safety training, and time. Risks include:

  • Ladder falls
  • Damaged gutters
  • Incomplete flushing that leaves hidden clogs

Hiring Johnny Tsunami means fast, safe, and thorough gutter service. Plus, we spot small gutter issues before they turn into leaks, rot, or foundation damage

Spring and fall are ideal to clean your roof in the PNW:

  • Spring = remove winter debris, prep for pollen and growth
  • Fall = remove leaves, prep for rain and freezing conditions

We clean year-round, weather permitting. Our team knows how to work safely in wet conditions and can flex around your schedule.

The PNW is a moss paradise:

  • Constant rain and cool temps
  • Tree shade and minimal sun exposure
  • Leaves and needles collecting moisture

Unchecked moss can damage shingles, trap moisture, and lead to leaks. Cleaning it off and applying preventative treatment is the smartest way to protect your roof and gutters from long-term damage.

Here’s what we recommend:

  • Gutters: Twice yearly (Spring and Fall)
  • Siding: Once a year minimum — more if you have trees or algae
  • Solar panels: Every 6–12 months for optimal efficiency

Regular cleaning keeps your home healthy, your curb appeal sharp, and your energy savings intact. We’ll help you build a cleaning schedule that fits your home and goals.

Our customers Reviews

Melissa Meyers
02:59 08 Mar 25
Sean was a total pro - thorough, timely, and friendly. He took great pride in his work and offered to send us before and after photos. Thanks so much!
Don Miller
01:49 08 Mar 25
I was amazed how fast their moss treatment starts to work. The blow off and clean up included removal (off my property) of tree branches on the roof from the early winter storm. They won't leave the job until I'm satisfied and all my questions answered.
Diane Crocker
20:26 07 Mar 25
Did not come during window provided by scheduler.
Lorraine Thoroughman
00:09 07 Mar 25
This is the second time we’ve used your services, and each time your work has been excellent, and your service professional. Thanks very much, Ty!
Keith McCauley
23:36 05 Mar 25
Tariq was an amazing technician. Appreciated his attention to detail and above and beyond service. Wish I'd contacted Johnny Tsunami sooner. Will be having him back for other projects in the future
Deb Reuhl
20:22 03 Mar 25
Excellent job and the technician, Tariq was great!
Garrett Waiss
03:59 02 Mar 25
Great job, fast and professional.
L. L.
01:33 02 Mar 25
Great job! We had our roof cleaned and treated, and gutters cleaned. Efficiently completed! We will be using Johnny Tsunami in the future!
Sharon Archer
03:24 01 Mar 25
Michael did a fantastic job! He kept me informed throughout the process. I highly recommend Johnny Tsunami for reliable home maintenance.We had our roof, solar panels and gutters cleaned.From estimates to job completion, everyone was professional and knowledgeable.
Conrad Plyler
01:00 01 Mar 25
Jack Valdez is a lean mean cleaning machine! On his first as Lead, and single-handed at that, he did an outstanding job involving routine and advanced glass cleaning, soft washing and pressure washing. The house is transformed and ready for Spring! Jack is a hard worker and totally professional. A genuinely nice young man as well. He is clearly a future Leader in your company! Well Done!
Deborah Traver
01:01 28 Feb 25
Johnny Tsunami goes above and beyond. Service technicians are always nice and knowledgeable. Alex did a great job on pressure washing my house and cleaning the windows and gutters. No pressure tactics, and always looking out and letting me know about foreseeable problems. I truly appreciate that.
Ronald Canfield
19:52 26 Feb 25
This is the second time I've used Johnny Tsunami for roof cleaning and moss removal and both times they have been top notch! HIGHLY RECOMMEND!

Let’s Get Your Home Sparkling Again

It’s time to say goodbye to dirt and moss and hello to a cleaner, brighter home! From roof cleaning to pressure washing, we’re here to help.