Johnny Tsunami Answers The Most Common Exterior Cleaning FAQs

We believe the best customers are informed customers. At Johnny Tsunami, we’re not just here to clean but also to educate our customers. Below you’ll find answers to the most common questions we get from local homeowners and business owners about exterior cleaning, roof care, gutter maintenance, solar panel cleaning, pricing, and seasonal protection in the Pacific Northwest.

“These guides help you make smart decisions, understand service expectations, and know exactly what to expect when you book exterior cleaning with us.”

Helpful Answers. Straightforward Advice

Moss Removal pricing depends on several key variables:

  • Roof condition (severe moss = more labor and chemical application)
  • Treatment area (partial or full roof coverage)
  • Type of roof (metal, composite, tile — all require different approaches)
  • Height, pitch, and overall accessibility

Soft Washing pricing is based on the total surface area cleaned and whether you’re treating siding, driveways, patios, fences, or concrete surfaces. Our process includes a low-pressure application of eco-safe solution, rinse, and optional preventative Moss Control. We’ll inspect your property and help prioritize what services bring the best ROI.

Soft Washing is a low-pressure cleaning method that uses specialized cleaning agents to break down grime, algae, and moss. Pressure washing relies on high-pressure water to blast away dirt — ideal for concrete and hardscapes but not safe for roofs, windows, or siding.

Soft Washing:

  • Safe for shingles, vinyl, stucco, and older surfaces
  • Extends surface lifespan
  • Kills mold, mildew, and algae at the root

Pressure Washing:

  • Best for patios, driveways, brick, and walkways
  • Can damage paint, shingles, and seals if used improperly

At Johnny Tsunami, we assess the material and use the correct technique — not a one-size-fits-all approach.

Absolutely — and in fact, it’s the preferred method. Our biodegradable cleaning solution is designed to kill and remove moss, mold, and mildew without causing harm to your roofing materials, paint, or landscaping. Unlike pressure washing, which can void warranties and strip surfaces, soft washing is gentle and thorough.

Our technicians follow industry best practices, stay OSHA-compliant, and perform a pre-clean walkthrough to ensure everything is protected and prepared.

Timing depends on the scope of work. Here’s a breakdown:

  • Roof Cleaning: 2–3 hours
  • Gutter Cleaning: 1.5–2 hours
  • Full Exterior Cleaning Package: 4–6 hours
  • Multi-building or commercial sites: Full day or scheduled over multiple days

We’ll always give you a rough time estimate before the job starts. Our exterior cleaning crew works efficiently and stays until the job is completed — no rushing, no cutting corners.

Eventually — yes. But our professional treatment significantly delays regrowth. Most roofs stay clean for 12–18 months.

We recommend an annual maintenance plan for moss prevention, gutter flow control, and touch-up treatments. We also provide guidance on trimming overhanging trees, clearing roof valleys, and keeping surfaces dry to slow moss growth.

To help our crew deliver the best experience:

  • Move vehicles out of the driveway or garage
  • Secure pets indoors during service
  • Remove outdoor items like potted plants, cushions, or decorations
  • Close all windows and doors
  • Let us know about any fragile landscaping or recent repairs

We handle setup, protection, and cleanup — you just sit back and enjoy the results.

Unless your roof has structural issues or widespread shingle failure, cleaning is almost always the better first step. Soft washing removes years of buildup, reveals the actual condition underneath, and helps you avoid premature replacement costs.

We’ll inspect and advise you honestly — if it just needs cleaning, we’ll say so. If you need a roofer, we’ll point you to trusted roofing partners.

DIY is possible — but not recommended unless you have the tools, safety training, and time. Risks include:

  • Ladder falls
  • Damaged gutters
  • Incomplete flushing that leaves hidden clogs

Hiring Johnny Tsunami means fast, safe, and thorough gutter service. Plus, we spot small gutter issues before they turn into leaks, rot, or foundation damage

Spring and fall are ideal to clean your roof in the PNW:

  • Spring = remove winter debris, prep for pollen and growth
  • Fall = remove leaves, prep for rain and freezing conditions

We clean year-round, weather permitting. Our team knows how to work safely in wet conditions and can flex around your schedule.

The PNW is a moss paradise:

  • Constant rain and cool temps
  • Tree shade and minimal sun exposure
  • Leaves and needles collecting moisture

Unchecked moss can damage shingles, trap moisture, and lead to leaks. Cleaning it off and applying preventative treatment is the smartest way to protect your roof and gutters from long-term damage.

Here’s what we recommend:

  • Gutters: Twice yearly (Spring and Fall)
  • Siding: Once a year minimum — more if you have trees or algae
  • Solar panels: Every 6–12 months for optimal efficiency

Regular cleaning keeps your home healthy, your curb appeal sharp, and your energy savings intact. We’ll help you build a cleaning schedule that fits your home and goals.

Our customers Reviews

Scott Taylor profile pictureScott Taylor
03:57 14 May 26
I had Johnny Tsunami clean the moss off the roof of my house and garage. Did a great job!!
I was surprised that it was done in one day considering the size of the roofs and they only sent one guy, but he got it done. Excellent job on the cleanup too! Rinsed off all of the windows and the grounds. I would highly recommend them to anyone.
Amy Brennan profile pictureAmy Brennan
21:38 13 May 26
This is the third time Johnny Tsunami has done a job for me. Dylan Radford was excellent and went above and beyond, so thankful. Thank you!
Nelson Atkin profile pictureNelson Atkin
02:19 13 May 26
The job was excellent! Kept me informed throughout the day. Highly recommend!
Sara M profile pictureSara M
23:10 12 May 26
Had some issues with communication and my appointment getting rescheduled multiple times. Pricing was fair and once the service did happen, Jack did a great job!
Kim Pinkerton profile pictureKim Pinkerton
22:48 12 May 26
Good job. Roof looks great.
John Riegsecker profile pictureJohn Riegsecker
22:13 12 May 26
Whyatt did a good job of explaining what he was doing. Very friendly and conscientious.
Chris Egan profile pictureChris Egan
14:58 12 May 26
They did an amazing job the roof was covered in moss but it looks amazing now.
antonius mulia profile pictureantonius mulia
05:51 12 May 26
Great attitude, very personable, and was very diligent about doing a thorough and high quality job. Excellent experience!
Robert Mulligan profile pictureRobert Mulligan
01:31 12 May 26
Lagne was our tech. He did an excellent job and was very knowledgeable on the process used. He put in a couple of long days and went above and beyond to complete the job to ensure that we could meet our paint schedule. He answered all the questions I had to my satisfaction. He also has a great personality.
Irene Bach profile pictureIrene Bach
00:11 12 May 26
Johnny Tsunami was prompt and professional. Dylan helped me remove screens and everything looks great!
Deborah Avey profile pictureDeborah Avey
23:30 10 May 26
After a glitch regarding arrival time, Alan and his partner did a good job. Any questions that I had were addressed thoroughly and they kept me informed of what they were doing.
Tom Johnston profile pictureTom Johnston
21:14 09 May 26
Lange did an awesome job!! Very polite. Communicated very well and left the site spotless -could not be more pleased!!:)😎

Let’s Get Your Home Sparkling Again

It’s time to say goodbye to dirt and moss and hello to a cleaner, brighter home! From roof cleaning to pressure washing, we’re here to help.