Johnny Tsunami Answers The Most Common Exterior Cleaning FAQs

We believe the best customers are informed customers. At Johnny Tsunami, we’re not just here to clean but also to educate our customers. Below you’ll find answers to the most common questions we get from local homeowners and business owners about exterior cleaning, roof care, gutter maintenance, solar panel cleaning, pricing, and seasonal protection in the Pacific Northwest.

“These guides help you make smart decisions, understand service expectations, and know exactly what to expect when you book exterior cleaning with us.”

Helpful Answers. Straightforward Advice

Moss Removal pricing depends on several key variables:

  • Roof condition (severe moss = more labor and chemical application)
  • Treatment area (partial or full roof coverage)
  • Type of roof (metal, composite, tile — all require different approaches)
  • Height, pitch, and overall accessibility

Soft Washing pricing is based on the total surface area cleaned and whether you’re treating siding, driveways, patios, fences, or concrete surfaces. Our process includes a low-pressure application of eco-safe solution, rinse, and optional preventative Moss Control. We’ll inspect your property and help prioritize what services bring the best ROI.

Soft Washing is a low-pressure cleaning method that uses specialized cleaning agents to break down grime, algae, and moss. Pressure washing relies on high-pressure water to blast away dirt — ideal for concrete and hardscapes but not safe for roofs, windows, or siding.

Soft Washing:

  • Safe for shingles, vinyl, stucco, and older surfaces
  • Extends surface lifespan
  • Kills mold, mildew, and algae at the root

Pressure Washing:

  • Best for patios, driveways, brick, and walkways
  • Can damage paint, shingles, and seals if used improperly

At Johnny Tsunami, we assess the material and use the correct technique — not a one-size-fits-all approach.

Absolutely — and in fact, it’s the preferred method. Our biodegradable cleaning solution is designed to kill and remove moss, mold, and mildew without causing harm to your roofing materials, paint, or landscaping. Unlike pressure washing, which can void warranties and strip surfaces, soft washing is gentle and thorough.

Our technicians follow industry best practices, stay OSHA-compliant, and perform a pre-clean walkthrough to ensure everything is protected and prepared.

Timing depends on the scope of work. Here’s a breakdown:

  • Roof Cleaning: 2–3 hours
  • Gutter Cleaning: 1.5–2 hours
  • Full Exterior Cleaning Package: 4–6 hours
  • Multi-building or commercial sites: Full day or scheduled over multiple days

We’ll always give you a rough time estimate before the job starts. Our exterior cleaning crew works efficiently and stays until the job is completed — no rushing, no cutting corners.

Eventually — yes. But our professional treatment significantly delays regrowth. Most roofs stay clean for 12–18 months.

We recommend an annual maintenance plan for moss prevention, gutter flow control, and touch-up treatments. We also provide guidance on trimming overhanging trees, clearing roof valleys, and keeping surfaces dry to slow moss growth.

To help our crew deliver the best experience:

  • Move vehicles out of the driveway or garage
  • Secure pets indoors during service
  • Remove outdoor items like potted plants, cushions, or decorations
  • Close all windows and doors
  • Let us know about any fragile landscaping or recent repairs

We handle setup, protection, and cleanup — you just sit back and enjoy the results.

Unless your roof has structural issues or widespread shingle failure, cleaning is almost always the better first step. Soft washing removes years of buildup, reveals the actual condition underneath, and helps you avoid premature replacement costs.

We’ll inspect and advise you honestly — if it just needs cleaning, we’ll say so. If you need a roofer, we’ll point you to trusted roofing partners.

DIY is possible — but not recommended unless you have the tools, safety training, and time. Risks include:

  • Ladder falls
  • Damaged gutters
  • Incomplete flushing that leaves hidden clogs

Hiring Johnny Tsunami means fast, safe, and thorough gutter service. Plus, we spot small gutter issues before they turn into leaks, rot, or foundation damage

Spring and fall are ideal to clean your roof in the PNW:

  • Spring = remove winter debris, prep for pollen and growth
  • Fall = remove leaves, prep for rain and freezing conditions

We clean year-round, weather permitting. Our team knows how to work safely in wet conditions and can flex around your schedule.

The PNW is a moss paradise:

  • Constant rain and cool temps
  • Tree shade and minimal sun exposure
  • Leaves and needles collecting moisture

Unchecked moss can damage shingles, trap moisture, and lead to leaks. Cleaning it off and applying preventative treatment is the smartest way to protect your roof and gutters from long-term damage.

Here’s what we recommend:

  • Gutters: Twice yearly (Spring and Fall)
  • Siding: Once a year minimum — more if you have trees or algae
  • Solar panels: Every 6–12 months for optimal efficiency

Regular cleaning keeps your home healthy, your curb appeal sharp, and your energy savings intact. We’ll help you build a cleaning schedule that fits your home and goals.

Our customers Reviews

Jason Marshall profile pictureJason Marshall
02:02 23 Jun 26
They did a great job on my roof, but charged me an extra $400 to scrub it rather than just wash it. That was not disclosed to me in the price that was bid.

Additionally, the job they did cleaning our windows was OK at best, they are very clearly not a professional window washing company
Dottie Bonnett profile pictureDottie Bonnett
00:13 23 Jun 26
Love the distilled water/ no squeegee approach for window washing. the two guys were great! I would absolutely want to have those 2 technicians again. My tech's name was Whyatt.
Linda M profile pictureLinda M
13:21 22 Jun 26
Windows never looked cleaner! Great job!
Mary Roy profile pictureMary Roy
22:42 19 Jun 26
Jaques was fantastic. He’s such a kind and thoughtful man and a really hard worker. He cleaned our windows, gutters and solar panels. He’s a pro!
Julie Morris profile pictureJulie Morris
23:41 18 Jun 26
Had my exterior windows cleaned today and they look amazing! Very happy with the service received and will plan on doing this again at least once a year.
s shoen profile pictures shoen
17:48 16 Jun 26
They arrived on time, worked steadily and did a good job. They responded quickly to questions and were respectful of our home.
Alan did a fantastic job with a daunting task. Very pleased with the result.
Ellie Gold profile pictureEllie Gold
16:38 13 Jun 26
Terrible customer relations who calls you a liar when you bring up concerns about their service. Once they have your money they do not care about communication with you.
tom reyes profile picturetom reyes
22:08 12 Jun 26
We are still waiting for anti-moss treatment.
Jane Hall profile pictureJane Hall
18:51 12 Jun 26
Professional, friendly and did a very good job, cleaning our metal roof that was covered in fir needles. They were also thoughtful about not over-taxing our well when using water.
ANGELO AQUINO was GREAT!

Recommend!
Jim & Marilyn DeRoy profile pictureJim & Marilyn DeRoy
23:47 08 Jun 26
The windows and solar panels look great. The moss control on the roof seems to be working well.
Nancy Palmer profile pictureNancy Palmer
02:15 07 Jun 26
very professional & did a beautiful job❣️❣️

Let’s Get Your Home Sparkling Again

It’s time to say goodbye to dirt and moss and hello to a cleaner, brighter home! From roof cleaning to pressure washing, we’re here to help.