Johnny Tsunami Answers The Most Common Exterior Cleaning FAQs

We believe the best customers are informed customers. At Johnny Tsunami, we’re not just here to clean but also to educate our customers. Below you’ll find answers to the most common questions we get from local homeowners and business owners about exterior cleaning, roof care, gutter maintenance, solar panel cleaning, pricing, and seasonal protection in the Pacific Northwest.

“These guides help you make smart decisions, understand service expectations, and know exactly what to expect when you book exterior cleaning with us.”

Helpful Answers. Straightforward Advice

Our MX Plan is a hands-off, peace-of-mind program for proactive homeowners. We tailor each plan to your property’s layout, tree coverage, and roof condition. Services can include:

  • Annual or biannual soft wash roof treatments
  • Spring and fall gutter cleanings
  • Algae and moss prevention services
  • Siding wash-downs and driveway treatments
  • Window cleaning add-ons

Members enjoy priority scheduling, 15% off services, and regular reminders so you never miss essential maintenance. Great for busy homeowners, landlords, and HOAs.

Yes — Johnny Tsunami is fully licensed, bonded, and insured in Washington. We carry general liability, worker’s comp, and commercial vehicle insurance. This means total protection for your home, your property, and your peace of mind.

Don’t risk hiring unlicensed or uninsured vendors. Our exterior cleaning company in PNW operates by the book, every time.

Every Johnny Tsunami team member completes:

  • OSHA 10 Certification
  • Soft Wash Application Training
  • Ladder and fall prevention protocols
  • Customer service and brand professionalism training

We only hire people who care — and train them to clean with care. Our crews show up in uniform, communicate clearly, and treat your home like it’s their own.

We take full accountability. If damage occurs, our technician will notify you immediately, take photos, and report it to the office. You’ll hear from us the same day — and we’ll coordinate repair, reimbursement, or replacement right away.

Our promise: no dodging, no excuses. Just resolution and professionalism.

Johnny Tsunami is one of the top-rated exterior cleaning companies in the  Pacific Northwest. Customers consistently mention:

  • Clear communication and scheduling
  • Friendly, respectful technicians
  • Incredible before/after transformations
  • Transparent pricing and consistent service quality

Check out our 5-star reviews on Google, Facebook, and Yelp — or browse photo proof on our website.

DIY is possible — but not recommended unless you have the tools, safety training, and time. Risks include:

  • Ladder falls
  • Damaged gutters
  • Incomplete flushing that leaves hidden clogs

Hiring Johnny Tsunami means fast, safe, and thorough service — plus we spot small issues before they turn into leaks, rot, or foundation damage.

One-time cleaning solves the immediate problem. Maintenance plans prevent the problem from coming back.

Benefits of our MX Plans:

  • Lower annual cost
  • Auto-reminders and scheduling
  • Priority booking before the busy season
  • Long-term savings on repairs and replacements

Homeowners who join our plans stay cleaner, longer — and save big over time.

Our customers Reviews

Jill Thonssen profile pictureJill Thonssen
02:01 15 Sep 26
Service was great. Whyatt arrived on time and performed the scheduled work efficiently. Always happy with the service I get from Johnny Tsunami.
Austin Nolder profile pictureAustin Nolder
19:31 14 Sep 26
Whyatt was friendly, professional and very quick with his work. Our gutters were in rough shape and he crushed it!
Valorie Lorino profile pictureValorie Lorino
22:28 10 Sep 26
Had a soft wash yo remove moss but unfortunately my gutter got clogged and the soft wash discolored my paint on my house. Thank god for Wyatt Assistant Manager. He fixed my gutter and someone is coming to correct the paint. He was truthful polite and it was a pleasure to work with him. I recommend him highly!
John Hogl profile pictureJohn Hogl
21:23 10 Sep 26
On a Tuesday morning JOHNNY TSUNAMI responded quickly sending someone to do an onsite quote. I accepted the quote and put $300 down for the work to be done the next day. When the tech showed the next day he said the job would take more work and two people and that they would be back Friday. When asked if they would honor the price quote, he said yes. No word the rest of Wednesday. I called Thursday morning to confirm they would be back Friday and she said yes. Later that day the guy who provided the original quote said it would actually cost about twice the original. I objected and ask that he check with management and get back to me. Hours later I text to find out the verdict on whether they will honor their quote. I get a text back that says I will be refunded my deposit. Failed service and a lost customer. They had the opportunity to make it right and walked away.

Chapter two - Good news: The owner/manager called Thursday afternoon to apologize for the snafu. He offered to complete the job as originally quoted. A week lost, but he states it will be done next week. OK. This is the kind of action good service organizations take - knowing how important reputation is - despite the short term costs to them. I get that things don't always go perfectly and recovery is possible. Stay tuned for chapter three, the critical follow through ...

And chapter three - a tech showed on Saturday to complete the job - ahead of the next week schedule. Michael was an amenable guy and a skilled tech, did a good job and I tipped him some. So despite a time lapse, the work is done. Good save Johnny Tsunami. Thanks.
Janet profile pictureJanet
01:34 09 Sep 26
2 nice young men washed my windows but the cleaning wasn't very good. Streaks and drips were left on my French doors and when I pointed them out, I was told they would dry clear. Obviously I'm gullible and I had to redo the doors and some of the windows myself. The screens upstairs were not put back on. All in all, I should have just cleaned my windows myself and saved the $600.
Joshua Nickerson profile pictureJoshua Nickerson
23:25 02 Sep 26
Vance did an amazing job pressure washing our back patio and walkways. On time, professional, efficient. We've used Johnny Tsunami for years across both exterior cleaning, roof treatment, and holiday lighting, and always been impressed by their work. Highly recommend!
Ruth Larson profile pictureRuth Larson
19:50 02 Sep 26
Vance did a great job!
Dwayne Alexander profile pictureDwayne Alexander
19:08 31 Aug 26
Five star service... Floor looks amazing
ethan mansfield profile pictureethan mansfield
07:18 30 Aug 26
For a company whose business is built on cleaning, they sure leave a lot of trash all over our beautiful county. The most egregious I have seen is in Chico area, where they placed around 50 illegal advertising signs in less than a one mile stretch of road. Absolutely abhorrent behavior for a local business, showing they clearly don’t care about their community.
WeWa Peeps profile pictureWeWa Peeps
21:31 27 Aug 26
The tech Wyatt was friendly and efficient. I appreciated the speed that he got my roof and gutters cleaned. We've used Johnny Tsunami in the last and will continue to use them.
Yung Shmickey profile pictureYung Shmickey
22:45 26 Aug 26
Michael is the freakin man! Came all the way out to Marrowstone Island and handled the job professionally and efficiently. Would definitely recommend you ask for Michael, not everyone is as good as he is.
Steven Olson profile pictureSteven Olson
20:03 26 Aug 26
Six years ago good job. This year the techs were untrained, absolutely no communication from the office, and they destroyed the ridgecap. Basically I was charged $3200.00 for nothing and I now have a $1700+ repair bill. 👎👎👎👎👎 instead of stars.

Let’s Get Your Home Sparkling Again

It’s time to say goodbye to dirt and moss and hello to a cleaner, brighter home! From roof cleaning to pressure washing, we’re here to help.